SGP Trading Platform

1. Introduction

SGP Trading Platform ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Platform.

2. Information We Collect

We collect information you provide directly: email address, phone number, government-issued identification documents (for KYC verification), and wallet addresses. We automatically collect: IP addresses, browser type, device information, login history, and usage patterns. We also collect transaction data including deposits, withdrawals, and trading history.

3. How We Use Your Information

We use your information to: provide and maintain the Platform services, process transactions and verify your identity, comply with legal and regulatory requirements (KYC/AML), communicate important updates and security alerts, improve our services and user experience, prevent fraud and unauthorized access, and calculate referral commissions.

4. Information Sharing

We do not sell your personal information. We may share your data with: regulatory authorities when required by law, blockchain networks for processing transactions, KYC verification service providers, email service providers for transactional communications, and law enforcement when legally compelled. All third-party service providers are bound by confidentiality agreements.

5. Data Security

We implement industry-standard security measures including: encryption of data in transit (TLS) and at rest, two-factor authentication, secure password hashing (bcrypt), regular security audits, access controls and monitoring, and encrypted wallet key storage. Despite our best efforts, no method of electronic transmission or storage is 100% secure.

6. Cookies & Tracking

We use essential cookies for authentication and session management. We use preference cookies to remember your language and theme settings. We do not use third-party advertising or tracking cookies. You can control cookie settings through your browser, but disabling essential cookies may affect Platform functionality.

7. Data Retention

We retain your personal data for as long as your account is active and as required by applicable regulations. Transaction records are retained for a minimum of 5 years as required by financial regulations. KYC documents are retained for the duration of the account plus 5 years after closure. You may request deletion of your account, subject to regulatory retention requirements.

8. Your Rights

Depending on your jurisdiction, you may have the right to: access your personal data, correct inaccurate data, request deletion of your data (subject to legal obligations), object to processing of your data, request data portability, and withdraw consent. To exercise these rights, contact us through the support ticket system.

9. Children's Privacy

The Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Significant changes will be communicated via email notification. Your continued use of the Platform after changes constitutes acceptance of the revised policy.

11. Contact Us